Forum Discussion

zzpttzz's avatar
zzpttzz
New member | Level 2
7 months ago

Sharing a family or company Wi-Fi network with friends and colleagues is not permitted

Unfortunately, today I plan to expand my Dropbox storage a bit. Inviting some friends to join but getting nothing. The system keeps reporting not legal which is probably the reason why lag is due to sharing wifi , which is so boring. I guess we need to find a different way. Hopefully, we'll have more space to store documents soon. 

1 Reply

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 months ago

    Hi zzpttzz, thanks for bringing this to our attention.

    Just for clarification, are you inviting other users to Dropbox via the referral system, and the referrals are being marked as ineligible?

    Is it possible for new users you invite to use a different WiFi network in the future to prevent this behavior from occurring again?

    This will help me to assist further!

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!