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jen2fe's avatar
jen2fe
Explorer | Level 3
4 years ago
Solved

Storage says it is full, but it is not

Hi,    I'm new to these forums, so please bare with me.   I have an account with folders shared with me by my employer. We have plenty of storage, but when I log in I see a message every time say...
Storage space
  • Mark's avatar
    Mark
    4 years ago

    Hi jen2fe 

     

    You are nearly out of space - you only have 74mb of space left based upon the data you posted below. Shared folders use up the quota of every person within the share UNLESS you are a licensed team member of a Business plan. So, your colleagues either have more space, a paid plan or are part of a paid team. 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi dhkaplanoh & dhicksonjr, how are you today?

 

Can I send you an email, in order for us to have a closer look into it?

 

Keep me posted, and we'll take it from there!

dhkaplanoh's avatar
dhkaplanoh
Explorer | Level 3
3 years ago

Yes, please send me an email.  I would love to get this resolved.

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