Forum Discussion

goodkid21's avatar
goodkid21
Explorer | Level 3
3 years ago

Suddenly saying I'm out of storage space

With no recent changes, I am getting an alert that I am out of storage space (22GB). Previously I was at less than half. I checked the size of all the folders and files (on the web client) and the la...
Storage space
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi goodkid21, sorry to jump in here! 

 

You should be able to disable your Backup, and free up some of your space using the steps mentioned here. 

 

If you have any questions, let me know! 

goodkid21's avatar
goodkid21
Explorer | Level 3
3 years ago

I tried this and it's still saying I'm out of space. I don't have backups enabled. I'm about to ditch Dropbox due to these shenanigans. Please advise!

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi goodkid21, could you send me a couple of screenshots from your backup page, and the message you receive on your end, in regards to the space? 

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