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frozenstein's avatar
frozenstein
New member | Level 2
4 months ago
Solved

"There is not enough space on Dropbox" error when copying files from my Dropbox folder

Device (Lenovo LOQ15) Operating System/Browser (if using the web) (Windows 11) Dropbox App Version/Browser Version (230.4.8797) Question or Issue I'm trying to copy from Dropbox to a hard-dri...
desktop
Storage space
  • Megan's avatar
    Megan
    4 months ago

    Hey frozenstein, did you manage to resolve the issue now? 

    I'm assuming the culprit here might be the space on your C: drive.

    Provided that the issue remains, feel free to send me a couple of screenshots of the available space on the drive that you're copying from, and one from the drive you're copying to. 

frozenstein's avatar
frozenstein
New member | Level 2
4 months ago

At first I wanted to copy on my external hard drive and got the same message. Then I tried copying them on the internal hard drive on another partition, but I got the same message.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    4 months ago
    frozenstein wrote:

    At first I wanted to copy on my external hard drive and got the same message. Then I tried copying them on the internal hard drive on another partition, but I got the same message.

    Are the files marked as Online-only? What is the status icon on the files? A green check, a white cloud, etc.? How much available disk space do you have on the same drive and partition where your Dropbox folder is located?

    • frozenstein's avatar
      frozenstein
      New member | Level 2
      4 months ago

      All files are green check. I have 136 GB free space on the C drive because thats where it stores all my files, and where I want to copy is 312 GB free space.

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        4 months ago

        Hi frozenstein, could you clarify exactly how you're attempting to copy the files over to the other hard drive, step-by step?

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