Learn how to make the most out of the Dropbox Community here 💙!
Forum Discussion
Unable to leave shared folder - no dropdown by "can edit"
I'm out of storage in basic and tried following the instructions to leave a shared folder. I'm not the owner, but when I get to the menu for who can access I don't have a dropdown by the "can edit", ...
Rich
Super User II
Super User II
afrb2 wrote:
I'm out of storage in basic and tried following the instructions to leave a shared folder.
I believe you're following the wrong instructions. It sounds like you're following the instructions to remove a member from a folder you own, rather than the instructions for removing a shared folder from your own account. Try these instead:
Thanks!
I have tried to follow these instructions:
I hovered over the folder went to the Share (box with arrow pointing out) and the next step is to Click [x] people have access.
The closest I see is "Who can access" which takes me to the screen which as you say is identical to the one for removing a member's access.
Very puzzled....
- Hannah
Dropbox Staff
Strange issue here indeed, afrb2.
Can you try this from a different browser or a private browsing window, to see if you get a different behavior?
Have tried on another PC and in an "incognito" window in chrome and firefox on another PC and got the same in all cases. Maybe the fact I am out of space is relevant ? Maybe I need to ask the person who shared the folder to remove me.
- Jay
Hi afrb2, have you tried simply deleting the folder from your Dropbox account when viewing it from the Files tab when you click the ellipsis icon next to the folder?
