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Whose Dropbox account gets charged for storage space, if we share files with each other?
Dropbox Plan basic Device desktop computer Operating System/Browser (if using the web) windows 11 Dropbox App Version (if using the app) using website Question or Issue If someone puts a folder of photographs out there for me to view, does MY account get charged with the amount of storage taken up by those files, or does the account of the owner who put the files (photos) out there get charged, or both?53Views0likes1Comment
"You're out of storage" message on a shared folder when space is available.
A user that has "Can edit" access to one of our shared Dropbox folders is getting a "You're out of storage" message when trying to add files. However, we have 98%+ of our 2 Tb free which is far more than enough for the files that they are trying to add. Any idea what might cause this please?Solved572Views0likes6Comments
Some files were shared with me by another user and now I'm over-quota. What is happening?
I am very confused. I've had a personal Dropbox for quite some time that I really never used. I was granted access to someone else's box not long ago so that I could read and add files to their box. Any of the files I have added have appeared in that person's box. Soon thereafter, I have been getting messages about being "over my limit," that my personal Dropbox has "stopped syncing," and that files may be "deleted." I cannot for the life of me figure out what's going on because I have not added anything to my personal account. Does this mean the files in the other person's box will be deleted because I am among those it was shared with, or the one who added some? That is my main concern. If there are files in my personal box that I cannot see or don't know about, I honestly am not worried. But I do not want to negatively affect others because of this situation. Thank you for any insight. MichaelSolved244Views0likes4Comments
People I shared my folders with cannot access due to "not enough space" - this is unacceptable.
I am the tech lead for my church and I have people who take photos of services and events. I wanted to use Dropbox as a place where they could upload their photos and the Pastor and I could get them to use for our website and other multi-media uses. I personally upgraded to a 3TB plan so that I would have plenty of space for them to be able to share their photos and videos without the need to do so in small chunks requiring me to keep going in there and removing them. I wasn't aware that Dropbox counts shared folders against their storage space allotted. IF this is indeed the case, I'm going to want a full refund of the year I purchased in advanced. I don't like shady scummy practices like that. I have worked in consulting for years and have had companies use their file share services to share files with me and I could create new accounts there and get what I needed without ever running into anything like this. So I'm first of all wondering if there is a better way of doing this? Why should my entire team pay for the same space that I already purchased? I really hope someone has a solution that can work. Thanks in advance.1.4KViews1like8CommentsI'm part of a Family plan, but other users can't upload files to my folder due to insufficient space
I am a member of this Family Abo of 2TB. On my side, I opened a new folder with subfolder for being able to store photos of different users. my users, I gave the access, informed me that they can not upload their photos because of capacity of 2GB. If I am a member of this family abo, can I use the capacity of this family abo? YES or NO? ...if No, then I have to apply for a costly abo. correct?Solved317Views1like2Comments
How to stop shared Dropbox files from taking up my personal hard drive space?
I am not the owner of a shared folder . I only have editing access. I only add files into the shared folder, but now the shared folder is eating up space in my personal storage space. I have made all files offline but my Dropbox personal storage is still being used up. How can i still have access to the shared folders but not have them saved to my personal storage ? I need the files that I upload to the shared folder to be transferred to the shared folder's owners storage and not my personal storage.Solved1.3KViews0likes3Comments
Just got invited to a Dropbox team. The shared folder is above 3gb. I need a payed plan to access?
I got an invitation to participate on a folder from a company that i´m working with. I´m on a basic plan (just joined). The folder has over 3gb and it doesn´t allow me to access it - basic plano offers 2gb free. The only way to access the folder is by upgrading my account? Or is there a specific setup that the comapny with a payed account can use to grant me access without having to upgrade my account?1.7KViews0likes6Comments
A shared folder is using all of my Dropbox space.
The fact that I joined a shared folder and it's put me at 29.2/2 gigs is ridiculous. I have 0 uploaded files in my account and yet I need to pay to use the basic functions? You guys should probably fix that. I see a lot of other threads with the same issue.Solved363Views0likes2Comments
I'm using 0GBs and Dropbox says my account is full - I can't access my shared files.
Last night I had no problems accessing the file links from my employer but this morning it won’t let me saying my Dropbox is full. It won’t let me access any of the files without a pop up forcing me into an upgrade or trial. Nothing has been added to the sharing files since May so why suddenly today it’s out of storage? My account says I have used 0gb of 2gb so I should be able to continue using the basic version? So frustrating . Any comments or help would be great please.654Views0likes2Comments
