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afrb2's avatar
afrb2
Explorer | Level 4
2 years ago

Unable to leave shared folder - no dropdown by "can edit"

I'm out of storage in basic and tried following the instructions to leave a shared folder. I'm not the owner, but when I get to the menu for who can access I don't have a dropdown by the "can edit", ...
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joanna8's avatar
joanna8
Explorer | Level 4
2 years ago

I have this precise problem and it is driving me insane! All my hard dive space is gobbled up and I can barely function here.

Have you resolved? How???

I have tried:

-disabling extensions

-different browsers

Thank you!

Joanna

afrb2's avatar
afrb2
Explorer | Level 4
2 years ago

Hi Joanna,

 

Despite several attempts at help from Dropbox in the end the only way that worked was to phone up the person who had originally shared the large folders with me which were blocking further use of drop box and ask them to remove my access to these folders. This worked, but isn't a great solution (what do you do if they are no longer available to be contacted?).

 

Dropbox did offer to sell me upgrades to higher capacity versions but I don't really want to get into subscribing for storage space.

 

I hope that helps and sorry I don't have a better answer!

 

Alan

 

 

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