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jedsters's avatar
jedsters
New member | Level 2
3 years ago
Solved

Unexplained storage use

Hi, I got warnings I was running out of storage but couldn't find out why. I've now deleted all my files and then permanently deleted them, but dropbox still thinks I'm using 1.3Gb of storage! Why?...
Storage space
  • Walter's avatar
    Walter
    3 years ago

    In that case, you can have a look at the app's preferences under the Backup tab on your computers to see which one is being backed up jedsters 

     

    Let me know if that helps!

jedsters's avatar
jedsters
New member | Level 2
3 years ago

There are 3 computers listed (or at least their s/n), but there is no indication of which one this 'PC' backup relates to. I'm assuming I've accidentally setup a backup so it is trying to backup my desktop, documents etc. on one of them.

Thanks

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

In that case, you can have a look at the app's preferences under the Backup tab on your computers to see which one is being backed up jedsters 

 

Let me know if that helps!

  • jedsters's avatar
    jedsters
    New member | Level 2
    3 years ago

    Thanks very much! Somehow I had indeed managed to enable backup on one of my PCs. Now that's disabled I've got my space back.

     

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Glad to hear it's  sorted now jedsters 

       

      Take care and see you around the Community! 

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