Forum Discussion

Trippygreeny's avatar
Trippygreeny
New member | Level 2
3 years ago

Upgraded storage, but still saying full

I upgraded my storage space and deleted everything in my dropbox. However, it still saying that it’s full and it’s not showing the 2 TB. It’s still showing 2 GB
Quota
Storage space
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Trippygreeny, thanks for bringing this to our attention.

 

How did you upgrade your account, was it via the Dropbox site directly, or on the mobile app?

 

This will help me to assist further!

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