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Forum Discussion
goblynn93
3 years agoNew member | Level 2
Using 0 GB of 2 GB space but DropBox says I'm out of space.
Haven't been able to use DropBox for months because of the issue in the title. I have deleted EVERYTHING but I am still "out of room" no shares, no backups, nothing.
Jalt
2 years agoNew member | Level 2
Im having the exact same issue... using 0 space but I am not able to view a shared folder. This is for work so it's a high priority for me. Can someone please help?
Rich
Super User II
2 years ago
Jalt wrote:
using 0 space but I am not able to view a shared folder.
If your account is empty and it's still telling you that you're unable to access a shared folder, then that folder is larger than the amount of space you have available in your account. You'll either need to upgrade your account for more space, or you can ask the owner of the folder to send you a view-only shared link instead.
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