We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
maVenmills
4 years agoNew member | Level 2
Why am I being prompted to upgrade to see my files due to my account being full?
Hello everyone.
I'm trying to check for an old document that is important to me, regarding my education at university. I remembered I had used Dropbox for quite a long time, but now when I go ...
Arden Luke
2 years agoNew member | Level 2
Mark is correct. I’m having exactly the same issue. I deleted files to stay within the quota and next time I signed in I can’t access the remaining files, even to delete them . Had decided to subscribe, but like Mark, this experience tells me Dropbox is not the right service.
Arden Luke
2 years agoNew member | Level 2
Unclear how to share a screenshot, copy/paste within the text box doesn’t work.
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!