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Scottez
1 year agoExplorer | Level 4
Why aren't I allowed to get more then 3TB of space on the Dropbox app?
Why aren't i allowed to get more then 3TB of space on the Dropbox app? It tells me to upgrade but keeps taking me to a page where i cant upgrade. Why?
7 Replies
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- Mark1 year ago
Super User II
As an individual that is the maximum capacity you can have.
You would need a different plan, probably with more seats: www.dropbox.com/plans show all available options
- Davidatlas211 year agoNew member | Level 2How much free plans allow you to store?
- Nancy1 year ago
Dropbox Community Moderator
Davidatlas21, free Basic plans provide 2GB of space.
- Davidatlas211 year agoNew member | Level 2Okay thanks
- nicka121 year ago
Dropbox Product Manager
Hi Scottez.
Since you are using the Dropbox mobile app, 3TB is the largest amount of space that is offered for a plan.If you sign up for a single seat product on the web you can add more space via a space pack add-on, and more space is also offered via teams products.
But for the app that is the current max. - Scottez1 year agoExplorer | Level 4Gotcha! Next question. If I got more space from the web version would it still go over to the app? Or I could only use that space from the web? (pc)
- nicka121 year ago
Dropbox Product Manager
Yes, if you had a subscription through the web and got more space you would have access to it from the app.
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