Forum Discussion

mfagerbu's avatar
mfagerbu
New member | Level 2
2 years ago

Why did I lose some of my referral Space? My folder last week was 7.75GB (2GB regular + 5.75 referr

My folder last week was 7.75GB (2GB regular + 5.75 referral from years ago). Today my account stands at 4.75GB. Why?   Thank you in advance- not happy.   Mark  
Storage space
mfagerbu's avatar
mfagerbu
New member | Level 2
2 years ago

If Dropbox is going to take 3GB of storage space- I deserve to know what it was from and why it was removed. I have had it for years.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Could you attach a screenshot of the referrals page, while hiding any email addresses on it to see what is there?

  • mfagerbu's avatar
    mfagerbu
    New member | Level 2
    2 years ago

    Nope- it lists nothing as ineligible.

  • mfagerbu's avatar
    mfagerbu
    New member | Level 2
    2 years ago

    And here are my referrals.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi mfagerbu, can I send you an email in order for us to have a closer look into this?

  • mfagerbu's avatar
    mfagerbu
    New member | Level 2
    2 years ago

    Yes. Thank you.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    I just sent you the email, I'll see you there mfagerbu!

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