Forum Discussion

TroyWells2207's avatar
TroyWells2207
New member | Level 1
12 months ago

Why does another user have less quota than me?

Trying to share several folders with a new user. After adding several folders, the user is out of space. The user only shows to have 2GB of storage, but I have 3.3 GB. Why did they start off with les...
Storage space
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
12 months ago

Hi TroyWells2207, thanks for bringing this to our attention.

 

When you create a new Dropbox account, the Basic plan has 2 GB of quota. If you use referrals and other methods, you can increase this amount of quota for free.

 

Most likely, you have earned quota on your account, and they haven't yet. You can see your earned quota on this page.

 

If you need any further assistance, please let me know!

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