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Why is my account out of space?
As seems to be the case these days with many "Apps" they want you to buy their product but don't deliver support and want to rely on "Communities". In other words free assistance from other users whi...
Hi adrian29630, you can leave the shared folder from your account, or remove your access to it completely, by following these steps.
It won't affect other users who are currently members of the shared folder.
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorHey adrian29630, thanks for the screenshots here.
This clarifies the situation indeed, as it looks like you've been invited to add a shared folder to your account.
Shared folders give you edit permissions, so they are added to your account, thus taking up your space.
If you just need to view the folder, this person can send you a shared link instead and a file request, if you also need to upload files.
Thanks for this reply although I still do not understand what this means. As far as I was/am concerned I was invited to share a folder created by the other person to enable me to add content to it. I did not expect that this would affect my account as I was not adding anything to my folders, only those created by the other person. What you are saying seems to imply that both accounts would need to have the same amount of access/space even though the folders would only really be in one account.
What I need to know is what will happen if I delete the folders/content in my Dropbox account? Will that result in all the content being deleted from both or can I remove it from mine and the files in the other "shared" account retained? It seems a ridiculous situation that it is not possible for access to an account to be granted without requiring both to have levels when the files are only required in one account.
- Jay
Hi adrian29630, you can leave the shared folder from your account, or remove your access to it completely, by following these steps.
It won't affect other users who are currently members of the shared folder.
Thanks I will do that and perhaps they will stop pestering me to upgrade my account
IF you both have ownership of the folder, then any files you delete will be deleted for both of you. So don't delete anything.
No one has explicitly said this.
You must go into the folder in question and say, "I'm out. Bye, Felicia!"
How you do that is not straightforward (IMO).
To remove yourself from the shared folder.
- Highlight the folder you want to be removed from.
- "Sharing" and "Details" appear to the right of my folders. Choose "Sharing"
- Scroll down to your name & click on the " . . ." that follows your name.
- Select "Remove"
(Most of the other answers were speaking shorthand to other people who know the lingo, not to someone who is at their wit's end with the peculiarities of DropBox - All of these platforms have their own weirdness; if you invite someone to a folder in BOX you have to have a license for them and room. So I am not being too critical of DropBox).
- Rich
Super User II
adrian29630 wrote:
Thanks for this reply although I still do not understand what this means. ... What you are saying seems to imply that both accounts would need to have the same amount of access/space even though the folders would only really be in one account.
For future reference, and to help clear things up, when you are a member of a shared folder, regardless of whether you are the owner or are invited to someone else's folder, you have your own COPY of the folder in your account. You're not uploading to someone else's account, and the folder doesn't exist in one location. Everyone has their own copy of the folder and anything you do in that folder will sync to the other user's copy of folder.
If that's the case why does every member with access to that folder need to pay for it's storage separately? Surely there should be an owner or owner organization responsible for the billing of that folder.
It doesn't work like that on other services and seems like profiteering.
- Rich
Harry Molyneux wrote:
If that's the case why does every member with access to that folder need to pay for it's storage separately?
Because every member has their own COPY of the folder in their own account which syncs back to all the other members, and anything in your account takes up space. You're not accessing a folder in someone else's account.
