Need to see if your shared folder is taking up space on your dropbox šŸ‘Øā€šŸ’»? Find out how to check here.

Forum Discussion

poppadoble's avatar
poppadoble
Explorer | Level 3
4 years ago

Your device storage is full

In the Dropbox app under Photos, my iPhone says:   However, my Dropbox has 1.81 GB free: Also, my iPhone has 481.6 MB free:   I've been a Dropbox user for over a decade and am we...
Storage space
Dell_Dropbox's avatar
Dell_Dropbox
Icon for Community Manager rankCommunity Manager
4 months ago

Just popping in with a little bit more info for others who may be experiencing this same problem. Another common culprit will be your Dropbox Backups. 

Check out this bit from our Community FAQs - My account is empty but Dropbox says it's full

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!