Forum Discussion

mtuckervisualedgeit's avatar
mtuckervisualedgeit
New member | Level 2
2 years ago

.tmp files being created in C:\Program files(x86)\Dropbox\Temp

I have a new computer that came with dropbox installed on it and I had never used it. Recent twice a day (once at 1:08pm and once at 1:08am) I get files in the location in C:\Program files(x86)\Dropb...
desktop
Storage space
windows
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

slawson2000, can you share a few more details with us? 

For example, is this something that just started happening on your desktop app or has it been an issue ever since you installed Dropbox on your computer? 

Can you send me a few screenshots of what you see on your end?

slawson2000's avatar
slawson2000
New member | Level 1
2 years ago

The screenshot is almost identical to the one in the link above.  The files are on Program File (x86)/Dropbox/Temp.  About 125Gb.  The dated back to September.  We deleted up through the beginning of December to get the computer workable again.  About 55Gb.

Not sure when or what caused it, it just became a problem when the drive was full

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for clarifying. Can you also tell me the syncing status and app version of the Dropbox app he's running?

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!