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Forum Discussion

redcoatd's avatar
redcoatd
Explorer | Level 4
3 months ago

A pop-up keeps appearing on my screen telling me my Dropbox account isn't syncing; I can't close it.

So Dropbox suddenly decides to throw up a modal window THAT CANNOT BE CLOSED on my macbook screen to tell me I'm out of space and stopped sync-ing? Which idiot thought that was a good idea? I liter...
GUI
Web
redcoatd's avatar
redcoatd
Explorer | Level 4
3 months ago

 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 months ago

    I’m sorry to hear about this, redcoatd. I’ve already passed your feedback on this to our team. 

    If you select the option to free up space on your Dropbox account, to reduce the quota you’re currently using, does the pop-up keep appearing after that?

    • dagugli's avatar
      dagugli
      New member | Level 2
      3 months ago

      I  am not using dropbox.. might be full. But anyway is a pushing add to get more. That also does not allow you to get rid of it but go to the page. Very invasive,

    • redcoatd's avatar
      redcoatd
      Explorer | Level 4
      3 months ago

      Nancy​ 

      how on earth could you release such an invasive piece of functionality? As you can see it’s not just me. You should literally fire the PM who dreamt this up and the management who let this get deployed!

      please let us know when the hotfix will be deployed to remove this!!

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 months ago

        Just for clarification, what happens when you click on the 'Free up storage' option on the prompt?

        Is this occurring every time you reboot your machine when the desktop app loads, or are you seeing it on the Dropbox site as well?

  • dagugli's avatar
    dagugli
    New member | Level 2
    3 months ago

    I HAVE THE SAME !!! VERY ANNOYING

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