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Forum Discussion
A pop-up keeps appearing on my screen telling me my Dropbox account isn't syncing; I can't close it.
So Dropbox suddenly decides to throw up a modal window THAT CANNOT BE CLOSED on my macbook screen to tell me I'm out of space and stopped sync-ing?
Which idiot thought that was a good idea? I liter...
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorI’m sorry to hear about this, redcoatd. I’ve already passed your feedback on this to our team.
If you select the option to free up space on your Dropbox account, to reduce the quota you’re currently using, does the pop-up keep appearing after that?
how on earth could you release such an invasive piece of functionality? As you can see it’s not just me. You should literally fire the PM who dreamt this up and the management who let this get deployed!
please let us know when the hotfix will be deployed to remove this!!
- Jay
Just for clarification, what happens when you click on the 'Free up storage' option on the prompt?
Is this occurring every time you reboot your machine when the desktop app loads, or are you seeing it on the Dropbox site as well?
- Nancy
Hey redcoatd, in case you’d like us to look into this further, please provide us with the info Jay asked for above and we can further assist.
Hi Nancy
I occurs every time I reboot my machine - it's such a pain I only reboot if I have to.
Have you all removed it the invasive pop-up yet?
How did something this bad get released?
- Megan
Hey redcoatd!
Have you tried to free up some of your account's quota to see if the pop-up remains? You'd need to bring your account below its allocated storage, in order for the message to get removed from the desktop app.
