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redcoatd's avatar
redcoatd
Explorer | Level 4
3 months ago

A pop-up keeps appearing on my screen telling me my Dropbox account isn't syncing; I can't close it.

So Dropbox suddenly decides to throw up a modal window THAT CANNOT BE CLOSED on my macbook screen to tell me I'm out of space and stopped sync-ing? Which idiot thought that was a good idea? I liter...
GUI
Web
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

Hey redcoatd, in case you’d like us to look into this further, please provide us with the info Jay asked for above and we can further assist.

redcoatd's avatar
redcoatd
Explorer | Level 4
3 months ago

Hi Nancy​ 

I occurs every time I reboot my machine - it's such a pain I only reboot if I have to.

Have you all removed it the invasive pop-up yet?

How did something this bad get released?

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 months ago

    Hey redcoatd! 

    Have you tried to free up some of your account's quota to see if the pop-up remains? You'd need to bring your account below its allocated storage, in order for the message to get removed from the desktop app. 

    • redcoatd's avatar
      redcoatd
      Explorer | Level 4
      3 months ago

      Megan​

      No! You all need to reverse your terrible decision to release this - how on earth can you justify throwing up a model that you can't dismiss?!!

      If it was my Product/Dev team that released this I would be wanting to know how on earth it was decided this was a good idea and who approved it.

      Please remove it immediately.

      • redcoatd's avatar
        redcoatd
        Explorer | Level 4
        2 months ago

        Hi,

        Have you all removed it yet?

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