Forum Discussion

Boomerang's avatar
Boomerang
Explorer | Level 3
3 years ago

Accesso / Cannot access Dropbox; it says access is denied

Buongiorno, ho uno strano problema che non riesco a risolvere, dal pc dell'ufficio e dal cellulare accedo tranquillamente alla pagina web, mentre dal pc di casa mi dice accesso negato da dropbox.com,...
Error Messages
Boomerang's avatar
Boomerang
Explorer | Level 3
3 years ago

Questo è lo screenshot fatto con Edge e Chrome, ho anche ricontrollato se ci sono problemi al router e allìantivirus (uso Trend Micro Maximum Security) ma è tutto ok, sinceramente non so spiegarmi cosa succede.

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This is the screenshot taken with Edge and Chrome, I also checked again if there are problems with the router and the antivirus (I use Trend Micro Maximum Security) but everything is ok, I honestly can't explain what's happening.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Ciao Boomerang, per curiosità, vedi lo stesso anche quando provi da una finestra di navigazione in incognito/privata?

 

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Hey Boomerang, out of curiosity, do you see the same when trying from an incognito/private browsing window too?

  • Boomerang's avatar
    Boomerang
    Explorer | Level 3
    3 years ago

    Sinceramente questo non l'ho mai provato, non uso mai le finestre di navigazione in incognito, proverò e riferirò. Grazie.

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    Honestly I have never tried this, I never use incognito windows, I will try and report back. Thank you.

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Thanks for keeping us in the loop Boomerang and please let us know of any updates!

       

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      Grazie per averci tenuto aggiornati Boomerang  e per favore facci sapere eventuali aggiornamenti!

      • Boomerang's avatar
        Boomerang
        Explorer | Level 3
        3 years ago

        Non so più che cosa provare, ci rinuncio, userò un'altro pc quando serve. Grazie comunque.

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        I don't know what to feel anymore, I give up, I'll use another PC when needed. Thanks anyway.

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