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Styline's avatar
Styline
Helpful | Level 7
4 years ago
Solved

AirDrop broken on MacOS Ventura

I'm using MacOS Ventura and I can't receive files via AirDrop anymore. My Downloads folder is inside my Dropbox as I'm using Dropbox Backup, so it is all inside the Cloud Library now. The Spotligh...
desktop
Dropbox Backup
Mac
  • Jay's avatar
    Jay
    3 years ago

    You'll need to access the preferences in the desktop app, click the Backup tab, and then Manage Backup. From there you can remove the Downloads folder from the backup.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

What version of Ventura are you running? Has this happened since the moment you upgraded it, or activated Dropbox Backup?

Styline's avatar
Styline
Helpful | Level 7
4 years ago

I'm on the latest version 13.0.1. I had Dropbox Backup active already for the past year and AirDrop was working fine before Ventura. I'm not sure if AirDrop would have worked before the folders got migrated to the Cloud Library. Don't think I've tested that, or at least didn't notice anything. But yeah since moving over to Cloud Library AirDrop doesn't work for me unfortunately 😕

  • Styline's avatar
    Styline
    Helpful | Level 7
    4 years ago

    That said - I'm also having issues with Spotlight Search not opening files correctly, so there seems to be some sort of issue where Ventura can't access the Cloud Library folder the way that it should?

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago

      Hey Styline - sorry to jump in, but could you check the information I just posted here and let me know if they help with your Spotlight search issues?

       

      As for the AirDrop issue, you can have a look here, if you're part of our MacOS beta forum, for some possible suggestions. 

      • Styline's avatar
        Styline
        Helpful | Level 7
        4 years ago

        Hey Walter - trying the suggestion regarding Spotlight Search right now - will keep you posted on how it goes.

        Regarding the AirDrop discussion, it looks like I do not have access to this forum:

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