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Forum Discussion

Styline's avatar
Styline
Helpful | Level 7
4 years ago
Solved

AirDrop broken on MacOS Ventura

I'm using MacOS Ventura and I can't receive files via AirDrop anymore. My Downloads folder is inside my Dropbox as I'm using Dropbox Backup, so it is all inside the Cloud Library now. The Spotligh...
desktop
Dropbox Backup
Mac
  • Jay's avatar
    Jay
    3 years ago

    You'll need to access the preferences in the desktop app, click the Backup tab, and then Manage Backup. From there you can remove the Downloads folder from the backup.

LJ123's avatar
LJ123
Helpful | Level 5
4 years ago

I am having the exact same problem.  It was working fine until yesterday when I installed the Dropbox update and then boom, AirDrop is broken.  I AirDrop from my phone to my Macbook constantly, so it's definitely the new Dropbox client that broke it.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hey LJ123, thanks for the nudge here and happy Monday!

     

    Would it be alright if I send you an email to look further into this internally? 

    • LJ123's avatar
      LJ123
      Helpful | Level 5
      4 years ago

      Yes please do.  Thank you!

      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        4 years ago

        No worries LJ123 - you've got :envelope: 

    • Michelle31's avatar
      Michelle31
      Helpful | Level 6
      3 years ago

      Walter, when will this issue be resolved?

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