We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
alan78
7 years agoNew member | Level 2
all 'FILE EXPLORER' FILE icons flashing whenever dropbox is running
As of today drop box is causing the file icons in ANY/ALL open explorer windows to flash constantly between the correct icon image and the default windows 'no icon' icon.
if i KILL the dropbox proc...
alan78
7 years agoNew member | Level 2
it is all file icons on the desktop and any open explorer windows.
They repeatedly switch between the default windows icon and the icon for the file type.
this has nothing to do with the dropbox app visibly although the issue stops when I stop dropbox via the task manager.
no errors
Walter
Dropbox Community Moderator
7 years agoHello peeps (alan78 & tuneman76)!
Sorry to jump in but have you by any chance tried a reinstall of our desktop app on the affected computers?
If that doesn't help, could you give a clean, advanced re-install a go and let us know if you're still noticing this issue?
- robertcz7 years agoHelpful | Level 5
Same issue here, but with well over a million files in my Dropbox, I am not particularly keen to reinstall and wait a week or two for a reindex. Will monitor this thread. Am interested in whether a solution comes up.
My situation is the same: Windows 7, 64bit. Haven't tried killing dropbox yet, so am not sure whether it is a dropbox issue like the other posters, but will once it finishes syncing if I really have to.
Robert
- DB_Is_Broken6 years agoHelpful | Level 5
I have the same problem. ALL of the desktop icons flash between what they are supposed to look like, and the blank - windows default, white icon - when windows can't find the icon file. This flashing stops once dropbox stops synching. But it will happen if I keep dropbox running and any files change and the app does its background synching.
The problem is definitely due to Dropbox. I do not have Dropbox set to startup when the computer boots. I activate it, and shut it down as needed. The problem only happens when dropbox runs.
As you can see, dropbox support is useless.
This issue has gotten worse over time, but it seems to be benign.
- DB_Is_Broken6 years agoHelpful | Level 5
I have had other issues with syncing of mobile Apple devices, and Dropbox support has been useless about that issue as well.
Google Drive just works, and I am working to migrate over to that.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!