Forum Discussion

alan78's avatar
alan78
New member | Level 2
7 years ago

all 'FILE EXPLORER' FILE icons flashing whenever dropbox is running

As of today drop box is causing the file icons in ANY/ALL open explorer windows to flash constantly between the correct icon image and the default windows 'no icon' icon. if i KILL the dropbox proc...
desktop
Setting up the apps
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 years ago

Thanks for the updates robertcz & MTN_SSC!

I can see that the common denominator here seems to be Windows 7, the 64 bit version,yet, I'd like to also check if there's an antivirus, firewall or even a proxy/VPN setting that could be causing this so -at your earliest convenience- please let us know if there's any of the aforementioned software on the affected computers and if the issue persists when you (temporarily; merely for testing purposes) disable them.

Thanks so much for your patience and cooperation on this!

MTN_SSC's avatar
MTN_SSC
Explorer | Level 4
7 years ago

Walter,

I have BitDefender Total Security which has antivirus protection and the firewall. I will try to temporarily disable the firewall next time I download multiple files to see if the condition persists.

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