Forum Discussion

alan78's avatar
alan78
New member | Level 2
7 years ago

all 'FILE EXPLORER' FILE icons flashing whenever dropbox is running

As of today drop box is causing the file icons in ANY/ALL open explorer windows to flash constantly between the correct icon image and the default windows 'no icon' icon. if i KILL the dropbox proc...
desktop
Setting up the apps
RonAZ1's avatar
RonAZ1
Helpful | Level 5
6 years ago

Thanks clevercrow1  Tell me if you also have a problem with Windows File Explorer "losing" the drive where your Dropbox local folder resides.  That is the most frustrating part of the problem for me.  If it "disappears" while I'm working on a document, I can't be assured that my changes will be saved to the cloud.  It's the main problem I have.  I will try the other file manager and see if that helps.  Thanks for sharing!

Lusil  I tried to start the ticket, but for some reason my password didn't work. Hope that's not the start of another problem...will dig into it later tonight.

clevercrow1's avatar
clevercrow1
Helpful | Level 6
6 years ago

Hi Ron,

Fortunately for me, I have not experienced the disasterous problem you have also encountered.  I felt the blinking icons and slow return to normalcy were bad but if you lose track of your drive, that would be really bad.  In my case, it would be my C: drive and obviously disasterous.  Best of luck as we work to solve this.

At present, I'm experimenting with "the other white meat" since I'm sure this has nothing to do with any of the three computers I am having problems with.  Just moved a fairly big chunk of my files to THAT sharing program and going to give it a try.  Since I'm an Office 365 subscriber the first terabyte of storage is free.

Regarding my using a different file explorer, I'm already seeing this is far from a perfect solution since my Office products always use the same "explorer" as the Windows Explorer, so unless I'm just pushing files around, anything I do within Office (mainly Word and Excel) will be still blinking.

Final observation, while the files are syncing with Dropbox (until it reports "Up to Date") you can still see the Free Manager I'm using occasionally twitching... it's not as annoying as the BLINKING but until Dropbox is finished, there are hints of its transferring files.

Best, Tim

 

 

  • RonAZ1's avatar
    RonAZ1
    Helpful | Level 5
    6 years ago

    Hi Tim,

    So now I think I might be having 2 problems at the same time, the Dropbox issue and also maybe a bad cable on the hard drive.  I'm going to switch over to a laptop docked to my monitor system and see how that works, while I figure out what to do about my desktop computer.  I just don't have time to try to figure it all out while I'm as busy as I am.  Thanks again for sharing your findings.

    Best,

    Ron

  • clevercrow1's avatar
    clevercrow1
    Helpful | Level 6
    6 years ago

    Glad to hear that your one problem has a straightforward logical explanation.

    Hope that Dropbox support is able to make progress on our common problem.

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