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Forum Discussion

Jipy's avatar
Jipy
Explorer | Level 4
2 years ago

Android Dropbox Mobile App Not Showing File Download Progress Bars.

I've tried about every possible fix from deleting the app to clearing storage and cache. This only started happening recently maybe within the month. This happens when downloading a file or clickin...
Android
Dropbox Basic
Mobile
Jipy's avatar
Jipy
Explorer | Level 4
2 years ago
This bug happens on the Android app, newest version available on the play store.
Jipy's avatar
Jipy
Explorer | Level 4
2 years ago
And yes. The action still completes
  • Jipy's avatar
    Jipy
    Explorer | Level 4
    2 years ago
    Also, I believe this bug started in Android app Update Febuary 27th 2024. Version 366.2.2
    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hi from me too, Jipy! Hope it’s OK to jump in. 

       

      I tested this on my end, as well; from what I can see, when making files available offline, there’s a small blue syncing icon showing that the file’s becoming offline, before the icon turns into a small green checkmark. 

       

      Other than that, there’s no progress bar when exporting files indeed; however, do you get a notification at the end letting you know that the file has been successfully exported?

      • Jipy's avatar
        Jipy
        Explorer | Level 4
        2 years ago
        Yes, I agree to everything you tested file still exports but with no progress bar.

        As I mentioned the progress bar used to be there for downloading offline files as well as in my Notifications for exporting files. This feature left in the last update it seems?

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