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Grahame31's avatar
Grahame31
Helpful | Level 6
10 hours ago

Annoying pop-ups when I open my desktop app. Can I turn them off?

I have a similar problem to the one others have raised about this annoying pop up wwhen I open dropbox, only mine says Search Dropbox followed by upgrade, there is no arrow as  has been suggested and...
desktop
Dropbox Basic
windows
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 hours ago

Hey there, Grahame31​, let's see what we can find about this together. 

As a first step, are you seeing this on the Dropbox site, or desktop app?

Can you also hover over the small Dropbox icon in the system tray and let us know the Dropbox app version you're using?

Lastly, could you please send us a screenshot of the pop-up?

Thanks!

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