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Forum Discussion
jonb1
8 months agoExplorer | Level 4
Any way to allow the iPad's screen to shut off when a file is displayed in the Dropbox app?
Hi,
I just came home from work to discover my ipad screen still on, 9 hours after I left it.
I realised that when the dropbox app is open, and a document is being displayed (full screen or not),...
Walter
Dropbox Community Moderator
8 months agoHi there jonb1 - thanks for bringing this to our attention.
Is this the first time you noticed this happen? Could you please clarify your iPad's exact OS version and the version of the Dropbox mobile app installed there as well?
Any additional information is more than welcome!
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