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Forum Discussion
csteddy
3 years agoExplorer | Level 4
Automatically restarting Dropbox after it crashes.
Dropbox sometimes crashes on a Windows work PC. Is there a way to have it automatically restart when that happens?
csteddy
3 years agoExplorer | Level 4
Windows 11 is the OS. Every week or so one of the work PCs will have Dropbox crash. This happens without any error message to the user. I want to know if there is an option in Dropbox to restart without intervention from the user.
Megan
Dropbox Community Moderator
3 years agoHi csteddy, in some cases if the app crashes, it might restart after a while without intervention from the user, but I can't promise you that this will for sure happen every time.
The most certain way would be for the user to launch it, or maybe re-start the device, to make sure the app is syncing as it should.
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