Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

AndyVRD's avatar
AndyVRD
Helpful | Level 5
5 years ago

Background activity iOS from the mobile app.

Hi, Just notice that Dropbox keeps active in the background on iOS, even if i disable it in the settings from iOS. After some testing I found the problem, the integration with the files app causes...
Mobile
Setting up the apps
RememberTilman's avatar
RememberTilman
Helpful | Level 5
5 years ago

I found Dropbox battery usage was 76 hours in the last ten days. First time my iPad died overnight. Started at 95% charged, but Dropbox started draining the battery right at midnight. 

TheMG's avatar
TheMG
Helpful | Level 6
5 years ago

It's shocking how more and more people seem to be discovering this thread and yet STILL no resolution or offer from DropBox to repair damaged hardware.

 

Do we need to send a link to news sources to get anyone to pay attention?

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!