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chris c.28's avatar
chris c.28
Helpful | Level 6
1 hour ago

Dropbox (opening folder) causing OS X Finder to beachball

Application Affected
(Dropbox and OS X Finder)
Device
OS X Sonoma
Operating System/Browser (if using the web)
(Windows 11, macOS14.3, etc.)
Dropbox App Version (if using the app)
242.4.5815

Question or Issue
On OS X Sonoma - when I click on the Dropbox folder in finder it beachballs - from ~15 - 30 seconds, sometimes a couple of times. I can't then access any other folders in finder i.e. it locks up all of finder.
Tried a bunch of approaches clearign caches etc- does anyone have a potential verified fix for this issue?

Apple
desktop
dropbox
dropbox essentials
File access
Folders
Mac
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