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Forum Discussion

AndyVRD's avatar
AndyVRD
Helpful | Level 5
5 years ago

Background activity iOS from the mobile app.

Hi, Just notice that Dropbox keeps active in the background on iOS, even if i disable it in the settings from iOS. After some testing I found the problem, the integration with the files app causes...
Mobile
Setting up the apps
TheMG's avatar
TheMG
Helpful | Level 6
5 years ago

We read your previous post (which, no offense, was absolutely useless, especially being as we still have had no resolution, progress update, etc.

 

Rather than just suggesting we wait indefinitely for a response, how can we get a manager involved in this conversation?

Rew1's avatar
Rew1
Explorer | Level 4
5 years ago

Another user here who's been experiencing this problem for several months on my 10.5 iPad Pro. I've been searching the web for info about it periodically but finally just stumbled on this thread today. Unfortunately, I use Dropbox for work and rely on the Files integration functionality, so disabling it is a no-go for me, which means I simply have to deal with the battery-killing effect of this bug. Please fix!

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