Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

AndyVRD's avatar
AndyVRD
Helpful | Level 5
5 years ago

Background activity iOS from the mobile app.

Hi, Just notice that Dropbox keeps active in the background on iOS, even if i disable it in the settings from iOS. After some testing I found the problem, the integration with the files app causes...
Mobile
Setting up the apps
Gedge's avatar
Gedge
Helpful | Level 5
5 years ago

I'm now also seeing this issue on my iPad Pro running the latest released version of iPadOS. This started on the 2nd July when the App was updated to 196.2.

 

My overall background usage has gone from a few 10s of minutes to 5 or 6 hours and it's all Dropbox!

 

Richard

Jaeyeok's avatar
Jaeyeok
New member | Level 2
4 years ago

Huge issue, is a very bad experience to charge the battery for an emergency to 50% and 3 our later when 

i open my ipad the battery has dropped to less than 10%.

The problem is dropbox app which is running and draining the battery although 

i ve disabled background updates. This is a very bad experience, it has been occuring since the begining but as dropbox is my goto cloud app I couldnt erase but this last time has been too much dissapoiting

hope this can be solved, as mentioned in other posts g drive, m cloud and thers dont have this issues. 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!