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Forum Discussion

BC17's avatar
BC17
Explorer | Level 4
4 years ago

Cannot install Dropbox with Windows 11

Dropbox was installed before the upgrade to Windows 11. It has run completely fine but with the recent update to dropbox I was told I needed to update to the latest version in order to continue using...
desktop
Install
Setting up the apps
windows
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago
Hey BC17, welcome to our Community! 

Can you clarify if you’ve already tried the offline installer of our latest stable app version as shown here? 

If you have, let me know, and we'll check what else may be happening.
  • BC17's avatar
    BC17
    Explorer | Level 4
    4 years ago

    Nancy I have, it does the same thing.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago
      Hey BC17, sorry to jump in here.

      Would you mind trying a more advanced reinstall of the app, to see if that helps?
      • BC17's avatar
        BC17
        Explorer | Level 4
        4 years ago

        Hannah 

         

        That didn't work either. Same results.

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