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Forum Discussion

BC17's avatar
BC17
Explorer | Level 4
4 years ago

Cannot install Dropbox with Windows 11

Dropbox was installed before the upgrade to Windows 11. It has run completely fine but with the recent update to dropbox I was told I needed to update to the latest version in order to continue using...
desktop
Install
Setting up the apps
windows
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago
Hey BC17, welcome to our Community! 

Can you clarify if you’ve already tried the offline installer of our latest stable app version as shown here? 

If you have, let me know, and we'll check what else may be happening.
BC17's avatar
BC17
Explorer | Level 4
4 years ago

Nancy I have, it does the same thing.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago
    Hey BC17, sorry to jump in here.

    Would you mind trying a more advanced reinstall of the app, to see if that helps?
    • BC17's avatar
      BC17
      Explorer | Level 4
      4 years ago

      Hannah 

       

      That didn't work either. Same results.

      • Jon R.17's avatar
        Jon R.17
        Explorer | Level 4
        4 years ago

        Mine is having the exact same issue.

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