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Hoa Mai's avatar
Hoa Mai
Explorer | Level 3
3 months ago

Cannot log in and use the Dropbox desktop app on macOS Sonoma 14.7.8

I am using Dropbox on my MacBook Air. It was working normally, but a few days ago I upgraded my OS to macOS Sonoma 14.7.8 and since then I have not been able to log in or sync Dropbox on my Mac. I ...
desktop
Install
Mac
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

Hey Hoa Mai, thanks for bringing this to our attention.

Can you give us a bit more info as to why you cannot sign in to the Dropbox desktop app?

Are you getting some kind of error message? What isn't working exactly?

If you could send us a screenshot of any error that you're getting, it would greatly help us as well.

Thanks in advance!

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