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Forum Discussion

Hoa Mai's avatar
Hoa Mai
Explorer | Level 3
3 months ago

Cannot log in and use the Dropbox desktop app on macOS Sonoma 14.7.8

I am using Dropbox on my MacBook Air. It was working normally, but a few days ago I upgraded my OS to macOS Sonoma 14.7.8 and since then I have not been able to log in or sync Dropbox on my Mac. I ...
desktop
Install
Mac
Jdcroston's avatar
Jdcroston
New member | Level 2
3 months ago

I have this same issue and the advanced install steps have not helped.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

Sorry to hear that, Jdcroston. Did the issue occur after you updated your OS, as well? 

Did you also try our offline installer and the behavior persists?

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