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shermanphoto
2 months agoExplorer | Level 3
Cannot use my free Basic account with 3 devices, only 2 - why?
I use 2 macs and an iphone. Latest OS's
The free version only works on only 2 devices instead of 3
Any solutions to this issue?
Thanks
3 Replies
- Jay2 months ago
Dropbox Community Moderator
Hi shermanphoto, we're glad to hear it's working now!
If there's anything else we can assist with, feel free to reply back here!
- shermanphoto2 months agoExplorer | Level 3
Yes, that worked, thanks!
- Hannah2 months ago
Dropbox Community Moderator
Hey shermanphoto, thanks for letting us know about this.
Can you tell us what the exact issue is? Are you getting some kind of error message when trying to link a 3rd device to your account?
Also, if you check the "devices" section in your account settings here, do you only see 2 devices linked to the account?
Let me know and we'll go from there.
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