Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

TheSavannahTribune's avatar
TheSavannahTribune
New member | Level 1
12 months ago

Can't delete Dropbox folders; they reappear after deletion

I've tried to delete a few folders in my Dropbox, but every time I do they reappear shortly after I delete them. Shortly as in, I don't have time to go to the trash folder on my computer or the delet...
Delete
desktop
Folders
sync
TheSavannahTribune's avatar
TheSavannahTribune
New member | Level 1
11 months ago

Hi Hannah,

I checked the 3rd party apps and extensions and nothing monitors files or would restore deleted files automatically. 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

Hi TheSavannahTribune, it does sound like something on your various computers is preventing the folder from being deleted. 

 

If you quit the Dropbox desktop application on all machines, and then delete the folder, does it reappear?

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!