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Can't Drag and Drop into Dropbox from Finder Sidebar
I hope this is the correct place to post this. I commonly drag things from a local drive into Dropbox in Finder, using the sidebar, usually to upload for client access. It is a common enough action t...
hughH thanks for the screenshot, this actually moved me along. There's definitely an issue with dragging and dropping to "Dropbox" in Favorites in the Sidebar. There is also a Locations section below Favorites in the Sidebar, which contains the same Dropbox folder (but with the Dropbox logo). I confirmed that dragging to Favorites in fact doesn't work, but dragging/dropping to the folder in Locations does work. I also confirmed that, while dragging/dropping to the toplevel Dropbox folder in Favorites does not work, if you have a sub-folder of Dropbox in Favorites, you can drag/drop to that.
The attached photo shows the Dropbox folder in Locations, and the move working. You can also see Dropbox in Favorites above--moving to that spot does not work. We'll look into that. Meanwhile, I hope that you can work around this issue by dragging/dropping to Locations rather than Favorites on the Sidebar.
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHey guys, I hope you're doing well!
Can I send you a ticket, in order for us to have a closer look into this?
Yes please, that would be most welcome, thank you!
I have exactly the same problem and need to drag files from my local drive into dropbox folder all the time. Can you help, please?
So is there a solution to this?
- billgdbx
Dropbox Engineer
We're continuing to look into it, but having some difficulty reproducing the failure. I understand that sounds lame, since you are seeing it all the time, but it's not reproducing on our own machines at the moment. I saw something similar with a Team account, but that was related to team permissions, so I don't think it is the issue you are experiencing.
You are able to drag and drop into locations that are not in the Sidebar, though, right? Just confirming.
Restarted app and it continues to do this. To drag files into dropbox I have to have two finder windows open on the desktop and I can drag one to the other easily. But to drag into dropbox on a single window is impossible. Can drag and drop into any other folder on the sidebar, but when the cursor goes mover dropbox the no entry symbol appears (circle with a slash).
