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Shelski's avatar
Shelski
New member | Level 1
1 year ago

Can't open Dropbox on new macOS Sequoia 15.2 - it does't respond and closes

I've downloaded the latest Software version for Mac Os. I Install, and try to open from apps and then menu bar. Dropbox does not respond then closes. Tried a complete uninstall reinstall and same thi...
desktop
Install
Mac
Shelski's avatar
Shelski
New member | Level 1
1 year ago

Can't sign in, doesnt go to dropbox web at all. Just this when I try to open rom the menu bar or app folder:

I'll try the advanced install

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Thanks, Shelski, let me know how it goes!

    • Shelski's avatar
      Shelski
      New member | Level 1
      1 year ago

      No Luck with the Advanced Install. Any other suggestions?

       

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    I appreciate the update, Shelski.

    Just as a test, would you mind trying our offline installer, to see if that makes any difference?

    • Shelski's avatar
      Shelski
      New member | Level 1
      1 year ago

      Ok, I tried this and still have no function of the installed Dropbox app or menu icon. No change. 

      • Hannah's avatar
        Hannah
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        1 year ago

        Hmm, thanks for trying, Shelski.

        Can you also check if giving Dropbox full disk access makes any difference?

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