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Shelski's avatar
Shelski
New member | Level 1
12 months ago

Can't open Dropbox on new macOS Sequoia 15.2 - it does't respond and closes

I've downloaded the latest Software version for Mac Os. I Install, and try to open from apps and then menu bar. Dropbox does not respond then closes. Tried a complete uninstall reinstall and same thi...
desktop
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Shelski's avatar
Shelski
New member | Level 1
12 months ago

I tried, still not able to load the dropbox application

 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
12 months ago

Thanks for clarifying that for us Shelski - as a last step before we take this to email, could you maybe try creating a new OS profile and let us know if you were able to install the Dropbox desktop app normally? 

  • Shelski's avatar
    Shelski
    New member | Level 1
    12 months ago

    I created a new user profile and got the exact behavior. I click on the dropbox icon in the menu bar, it disapears. Next, I open the app in applications and I get a pop up saying - The application “Dropbox” is not open anymore. Then the Icon reappears in the menu bar, and disapears with any mouse movement.

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