Forum Discussion

hookem's avatar
hookem
Explorer | Level 3
8 years ago

Can't See Dropbox in File Explorer

I installed Dropbox on a Windows 10 PC and can access my account via a browser but can't see it in the File Explorer.  What do I need to do to be able to have my Dropbox account with the associated f...
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Install
hookem's avatar
hookem
Explorer | Level 3
8 years ago

I ran the installer from your link (it appears to be the same .exe that I ran before a couple of times) and it said that it finished ok but I still can't see a 'Dropbox' folder listed on File Explorer.  Any ideas how to get it to show up there so that I can use it locally?

 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 years ago
During the installation, you should have had an option to sign in to your account. Did that occur? Is it possible that the Dropbox icon is hidden behind the 🔼 icon?
  • hookem's avatar
    hookem
    Explorer | Level 3
    8 years ago

    Thanks--at this point I'm just going to delete the account and start over. I appreciate your help.

  • mbrendandyer's avatar
    mbrendandyer
    Explorer | Level 3
    7 years ago

    I have the same issue and can't afford to delete my account because it contains sensitive data. I have used the link above, but it is still not syncing. I have uninstalled anything related to dropbox and started fresh, it asks me to login, but never creates the link to my file explorer on Win 10

      • mbrendandyer's avatar
        mbrendandyer
        Explorer | Level 3
        7 years ago

        I followed the directions for windows and removed anything related to Dropbox and rebooted. I used the link you sent and installed dropbox. Same thing happened again. All the prompts for logging in were through the browser not the app. Is there a way to block the browser from doing that? 

        I still can't get it to appear on my explorer.

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