Forum Discussion

msakten's avatar
msakten
Helpful | Level 7
6 months ago

Clicking on the Dropbox icon opens the local folder instead of the app menu (v228.3.5456).

On a brand new windows PC I installed the latest dropbox (v228.3.5456), and the dropbox GUI won't show. When I right click on the dropbox icon in the systray nothing shows, when I double click on the...
desktop
windows
msakten's avatar
msakten
Helpful | Level 7
6 months ago

Ok thanks. When I posted 3 hours ago that it was back to 228.3, I again reinstalled the stable version. And after installation I confirmed that it was indeed 227.4, and the GUI was working. Now, 3 hours later. It's 228.3 again. 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Thanks for this update here, msakten.

I can see you're still working on your issue with our support team. 

If the issue persists, they'll be able to send the case to the appropriate team for further investigation, but please make sure to update us when you have more info.

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