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com.dropbox.attributes”.
Our dropbox constantly keeps copying every file, with a copy with this in the end of file name: com.dropbox.attributes”.
When we run a bad file check, it list all these attributes file, how do we prevent this?
Hello,
The issue you're seeing is a Mac issue that occurs when copying files with extended attributes metadata into a file system that doesn't support them.
Depending on the information stored in the metadata, you may or may not need these files.
These files are called AppleDouble files and more information on how to handle them can be found by searching for: "apple double files"
To avoid this issue if you have your Dropbox folder on an external drive, we recommend ensuring that the drive is formatted in the default file system format for the Operating System that is installed.
A quick fix to remove those files: from the website you can search "attributes" in the search bar.
You can select all the results and delete them all together.
Thank you!
23 Replies
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sadly i have the same problem for more than a month and until now i didn't fond any solution ,the dropbox support very bad in solving this issue !!!
Keep pestering dropbox support about this. The issue is known to them. It occurs because dropbox is linked to two different file systems, and only one can handle extended attributes. There has to be a fix - perhaps the option to hide these files...
I have the same issue! Looking forward the solution!
I use: android 4.4, win7, ubuntu 14.04Same here! This is urgent!! If it doesn't get solved in the following weeks it's time to say goodbay to Dropbox. I'm quite pissed actually, since the support is provide ZERO support on this.
I want to increase the users but no way if this problem didn't solved ,definitely I will look for other services, very poor customer support with this issue !!!!!
Ignoring this problem is killing the she quality of service!!!!+1 vote
I have the same annoying issue.It seems Dropbox is totally ignoring our problem !!!!
Still no suolotion and dropbox continue ignoring this issue !!!!
This is very frustrating. There are a LOT of posts on this subject but I haven't seen word one from Dropbox on it. It may be time to jump ship.
John L.2Dropbox Staff
Hi,
Apologies for the delayed response, but this issue should be fixed in the 3.8 series
New files of this form should not be appearing in your Dropbox. If you delete these files (via the web), they should not reappear if all of your linked hosts are on 3.8. Please let us know if that is not the case. We are working on automatically removing the existing files, but manually deleting from the website should work for now.
Thanks!
John
