Forum Discussion

SURINDERVERMA's avatar
SURINDERVERMA
Explorer | Level 3
5 years ago

continuous showing unread notification icon on dropbox

From last one month my dropbox icon on my MacBook pro showing 1 unread notification. I had no any unread notification on my list. i had finally uninstalled my dropbox desktop app and re installed but...
desktop
GUI
Setting up the apps
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Hey SURINDERVERMA, thanks for reaching out and happy Friday!

Are you sure that you checked all the notification tabs on the Dropbox icon? Perhaps there's one you missed.

Can you also hover your mouse over the Dropbox icon, for the sync status of the Dropbox app and to check if there are any syncing issues?

Let me know what you find.
SURINDERVERMA's avatar
SURINDERVERMA
Explorer | Level 3
5 years ago

I had checked all notifications for sure - it shows "all quiet for now". There is no syncing issue, All files are up to date. I have 4Gb of space left on my dropbox.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago
    Happy Monday SURINDERVERMA!

    Sorry to jump in here, but I would love to have a visual of what you're describing. 

    Can you send us a screenshot, please? 

    Thanks.
    • SURINDERVERMA's avatar
      SURINDERVERMA
      Explorer | Level 3
      5 years ago

      Please have a look ...

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