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nenea_nelu
3 years agoNew member | Level 2
Couldn't Start Dropbox
After latest Dropbox updates I'm keep getting Couldn't Start Dropbox error no matter what I try as per advise(permissions, run as admin, etc...) including reinstalling dropbox. It worked fine for a d...
Dave668
3 years agoHelpful | Level 5
No difference at all, after re-install it's running OK. After a reboot, Dropbox doesn't start, though the service is showing as running, on then launching Dropbox, the same error is produced.
bn.BUILD_KEY: Dropbox
bn.VERSION: 177.4.5399
bn.constants.WINDOWS_SHELL_EXT_VERSION: 61
bn.is_frozen: True
machine_id: 1d462455-eec1-4e37-888b-19b43b92ec26
pid: 6756
cwd: 'C:\\Program Files (x86)\\Dropbox\\Client'
real_path='C:\\Program Files (x86)\\Dropbox\\Client'
mode=0o40777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
HOME: None
appdata: 'C:\\Users\\stuar\\AppData\\Local\\Dropbox\\instance1'
real_path='C:\\Users\\stuar\\AppData\\Local\\Dropbox\\instance1'
mode=0o40777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
dropbox_path: 'C:\\Users\\stuar\\Dropbox'
real_path='C:\\Users\\stuar\\Dropbox'
mode=0o40555 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
sys_executable: 'C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe'
real_path='C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe'
mode=0o100777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
trace.__file__: 'C:\\Program Files (x86)\\Dropbox\\Client\\177.4.5399\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc'
real_path='C:\\Program Files (x86)\\Dropbox\\Client\\177.4.5399\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc'
not found
parent not found
TMP: C:\Users\stuar\AppData\Local\Temp
TEMP: C:\Users\stuar\AppData\Local\Temp
tempdir: 'C:\\Users\\stuar\\AppData\\Local\\Temp'
real_path='C:\\Users\\stuar\\AppData\\Local\\Temp'
mode=0o40777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
Traceback (most recent call last):
File "desktop/dropbox/client/main.py", line 5272, in _setup_root_for_account
File "desktop/dropbox/client/features/cloud_files_migration/gating.py", line 29, in should_migrate_to_cloud_files
File "desktop/dropbox/client/installer/win_installer_sparse_msix.py", line 156, in is_sparse_msix_registered
_bowbow.hresult_error: 0x80070422: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
Megan
Dropbox Community Moderator
3 years agoHi Dave668, can I send you an email, in order for us to have a closer look into this?
- Dave6683 years agoHelpful | Level 5
As others are reporting exactly the same issue, I would argue that you have a wider problem than something not working/correct on my machine, I'll be using Google Drive from now on.,
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