We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
bernardomm
4 years agoExplorer | Level 3
DB Passwords not syncing
When i add a new login/password from a website throug google chrome in a PC (using chrome addon), this info does not sync with my android app.
How can i force syncing between Chrome addon and A...
- 4 years agoHi bernardomm, I'd recommend getting in contact with the support team directly for further assistance.
Once you get a ticket ID from the automated response, please let me know the number here so I can locate it in our system.
bernardomm
4 years agoExplorer | Level 3
I´ve contacted the support, after logoff/login in the Passwords app, the sync between pc and smartphone its working
Megan
Dropbox Community Moderator
4 years agoHey bernardomm, happy Tuesday!
I'm glad to hear everything is back on track.
If you need anything else, just give me a shout.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!