Forum Discussion

morningjo's avatar
morningjo
Explorer | Level 3
2 years ago

Desktop and Documents folders disappeared from my connected Mac computers

All the files from the 'Desktop' and 'Documents' folders of both my home laptop (macbook air) & my office desktop (mac mini) used to automatically sync into my dropbox, and I could view it from the D...
desktop
Dropbox Backup
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

I understand where you're coming from, morningjo.

 

I'm afraid it's currently not possible to go back to the older version of the backup feature, however, I will pass your feedback along to our team about it.

 

On the original computer, your desktop folders should have returned back to their original locations, so you can access them from there.

 

To access your backups from other devices, you can use the backups page on dropbox.com.

morningjo's avatar
morningjo
Explorer | Level 3
2 years ago
I need to be able to access my desktop files (and work on them) across all my devices.

Since backup is not an option (does not appear on the app, and files on web cannot be worked on) , what is the solution?

I tried copying the Desktop folder into the app- but that only merely creates a copy of the files. It does not sync new/edited files save on the device’s desktop with Dropbox
  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    I tried copying the Desktop folder into the app

    This would be the workaround here, but you'd need to be working on the files directly from within the Dropbox folder, so that all new files and updates sync across your devices.

     

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